Returns & Exchanges
At Mamaearth, we strive to provide you with the best natural beauty experience, but if you are not satisfied with your purchase, we offer a hassle-free 7-day return policy for unused and sealed products. We ensure a seamless reversal process to maintain your trust in our toxin-free promise.
Initiate Request
Log into your account and visit the 'My Orders' section to select the items you wish to return within 7 days of delivery.
Quality Check
Ensure the product is unopened, contains all original packaging, and include clear photos if the item was received in a damaged condition.
Pickup Arrangement
Once your request is approved, our courier partner will arrive at your doorstep within 2-3 business days to collect the package.
Refund Processing
After the item reaches our warehouse and passes inspection, your refund will be credited to your original payment method or Mamaearth wallet within 7-10 days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing